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Return & Refund Policy – Qivexa

Customer satisfaction is important to us.

Return Period

Customers may request a return within 14 days of receiving their order.

Return Conditions

To be eligible for a return:

  • Products must be unused and in original condition.
  • Products must be returned in their original packaging.
  • Proof of purchase may be required.
  • Returned items must be suitable for resale.

Return Process

Please contact our customer support team before returning any product. Return instructions will be provided after your request is reviewed.

Refund Processing

Once the returned item has been received and inspected, approved refunds will be processed within 7 business days to the original payment method.

Non-Returnable Products

The following items may not be eligible for return:

  • Personalized or custom-made products
  • Clearance or final-sale products
  • Certain hygiene and personal-care items

Contact Information

Store Name: Qivexa
Address: Dijkweg 3, 2671 GA Naaldwijk, Netherlands
Phone: +31 174610208